Refund & Cancellation Policy
Last Updated: June 24, 2026
1. Scope
This policy applies to payments made through the "Make a Payment" page on this website, where you enter a custom amount for services provided or to be provided by Venture Solutions Enterprises Pvt. Ltd. All payments are processed in Indian Rupees (INR) through the PhonePe Payment Gateway.
2. Refund Window
You may request a full refund within 7 days of the payment date, provided that work on the associated service has not yet commenced. Refund requests must be made in writing to info@venturetechsolutions.in and must include your order reference number and the email and phone number used at the time of payment.
3. Refunds After Work Has Commenced
Once work associated with a payment has begun, refunds are evaluated on a case-by-case basis and may be issued on a pro-rata basis for the portion of work not yet performed. Amounts corresponding to work already completed, third-party costs already incurred, and non-recoverable expenses are non-refundable.
4. Processing Time
Approved refunds are initiated through the original PhonePe payment method within 5–7 business days of approval. The time taken for the amount to reflect in your account depends on your bank or payment provider.
5. Failed or Duplicate Payments
If an amount was deducted but your payment shows as failed, or if you were charged more than once for the same transaction, contact us at info@venturetechsolutions.in with your order reference. Verified failed or duplicate charges are refunded in full.
6. Contact
For any questions about this policy or to request a refund, email info@venturetechsolutions.in or reach us via our Contact page.