The Challenge

A major retail chain operated with siloed systems: 5 different inventory management tools, 3 POS systems, and no unified view of customer purchase history. Store managers could not see real-time stock levels. The customer experience was fragmented and the company was losing 15% of potential revenue to stockouts.

Our Solution

We built a unified omnichannel platform that integrated all 500+ stores via a single API layer. A real-time inventory engine syncs stock levels across all locations every 60 seconds. The customer loyalty system tracks purchases across online and in-store channels, enabling personalized promotions.

Tech Stack Used